At k999, your privacy matters. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information. We keep things straightforward — no legal jargon, just clear answers.
Six core principles that guide how k999 handles your personal data every single day.
k999 only collects the personal data that is strictly necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it, and we never ask for more than we need.
k999 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the k999 ecosystem and is only shared with trusted service providers who help us run the platform.
All personal data stored by k999 is protected using industry-standard encryption. Our servers are secured with firewalls, access controls, and regular security audits to prevent unauthorised access or data breaches.
You have the right to access, correct, or delete your personal data at any time. k999 makes it easy to exercise these rights — just contact our support team and we will respond within 30 days.
k999 uses cookies to improve your experience on the platform. We are transparent about which cookies we use and why. You can manage your cookie preferences at any time through your browser settings.
k999 only sends promotional communications to players who have opted in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or by contacting support at [email protected].
This Privacy Policy describes how k999 ("k999", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the k999 platform at k999.one. By registering a k999 account or using our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the k999 platform.
k999 takes your privacy seriously. We understand that when you share personal information with us — whether during registration, when making a deposit, or when contacting support — you are trusting us to handle that data responsibly. This Privacy Policy sets out exactly how we honour that trust.
This policy applies to all personal data collected through the k999 website at k999.one, the k999 mobile app, and any other channel through which k999 services are accessed. It covers data collected from registered players as well as from visitors who browse the platform without creating an account.
Plain English Summary: k999 collects only what it needs, uses it only for legitimate purposes, keeps it secure, and never sells it to anyone. You can ask us to show you, correct, or delete your data at any time.
k999 collects personal data in three main ways: data you provide directly, data collected automatically when you use the platform, and data received from third-party service providers.
k999 uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, phone number, date of birth |
| Identity verification (KYC) | ID documents, proof of address, payment method details |
| Processing deposits and withdrawals | Mobile money account numbers, transaction history |
| Fraud prevention and security | IP address, device data, login history, bet patterns |
| Customer support | Account data, support communications |
| Responsible gaming monitoring | Bet history, session data, deposit patterns |
| Marketing communications (opt-in only) | Email address, promotional preferences |
| Platform improvement and analytics | Usage data, cookie data (anonymised where possible) |
| Legal and regulatory compliance | All data categories as required by applicable law |
k999 does not use your personal data for any purpose not listed above without first obtaining your explicit consent or being required to do so by law.
k999 processes your personal data on one or more of the following legal bases, depending on the specific purpose:
k999 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:
No Third-Party Marketing: k999 never shares your contact details with third-party advertisers or marketing companies. Any promotional communications you receive will come directly from k999.
k999 uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site so we can keep improving it.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the k999 platform. Instructions for managing cookies are available in the help section of all major browsers.
k999 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal data retention policy.
When data is no longer required, k999 securely deletes or anonymises it in accordance with our data destruction procedures.
You have the following rights in relation to your personal data held by k999. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
No Fees: k999 does not charge any fee for exercising your data rights. We will always respond within 30 days of receiving your request. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.
k999 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While k999 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone.
The k999 platform is strictly for adults aged 18 and over. k999 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account, delete the data, and void any associated transactions.
If you believe a minor has registered a k999 account, please contact us immediately at [email protected] so we can take appropriate action.
k999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
Continued use of the k999 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the updated policy, you may close your account by contacting support.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the k999 privacy team:
Your privacy is not an afterthought at k999 — it is built into how we operate. Thank you for trusting us with your information. If anything in this policy is unclear, please reach out and we will be happy to explain.
Now that you know how k999 protects your data, it is time to get started. Register your account in two minutes, claim your welcome bonus, and enjoy a safe, secure gaming experience.
18+ only. Please gamble responsibly. See our Responsible Gaming page for tools and support.