Legal & Policy

k999 Terms and Conditions

These terms govern your use of the k999 platform. Please read them carefully before registering or placing any bets. By creating a k999 account, you confirm that you have read, understood, and agreed to everything on this page.

Last Updated: June 2025 English 18+ Only

What These Terms Cover

A quick overview of the most important areas covered in the k999 Terms and Conditions. Full details are in the sections below.

Account Eligibility

You must be at least 18 years old to register and play at k999. One account per person is permitted. Providing false information during registration is a breach of these terms and may result in account closure and forfeiture of any balance.

Bonus Rules

All bonuses at k999 come with wagering requirements that must be met before withdrawal. Bonus terms are stated clearly on each promotion page. Attempting to abuse bonus offers — including multi-accounting — will result in bonus cancellation and possible account suspension.

Deposits & Withdrawals

k999 processes deposits and withdrawals in BDT via bKash, Nagad, and Rocket. Withdrawals are subject to identity verification. k999 does not charge fees on transactions, but your payment provider may apply their own charges.

Account Security

You are responsible for keeping your k999 login credentials secure. Do not share your password with anyone. k999 will never ask for your password via email or chat. Report any suspected unauthorised access to support immediately.

Responsible Gaming

k999 provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools. These are available to every player at any time. If gambling is causing you problems, k999 encourages you to use these tools or contact support for assistance.

Account Closure & Termination

k999 reserves the right to suspend or close accounts that breach these terms. Players may also close their own accounts at any time by contacting support. Any real-money balance remaining at the time of closure will be returned to the player after verification.


Last Updated: June 2025 — These terms apply to all k999 accounts and supersede any previous version.

Welcome to k999. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and k999 ("k999", "we", "us", "our") governing your access to and use of the k999 platform, including all games, promotions, and services available at k999.one. Please read these Terms carefully. If you do not agree with any part of these Terms, you must not register an account or use the k999 platform.

01 General Provisions

These Terms apply to all players who access the k999 platform, whether via the website at k999.one, the k999 mobile app, or any other channel through which k999 services are made available. By registering an account, making a deposit, or placing a bet on k999, you confirm that you have read and accepted these Terms in full.

k999 operates as an online gaming platform offering casino games, live dealer tables, crash games, and slot titles. All games available on k999 are provided by licensed third-party game suppliers and use certified random number generation to ensure fair outcomes.

Important: These Terms are written in English. In the event of any conflict between an English version and a translated version of these Terms, the English version shall prevail.

02 Eligibility

To register and use a k999 account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age. k999 does not permit minors to register or play under any circumstances.
  • You must be accessing k999 from a jurisdiction where online gambling is not explicitly prohibited by local law.
  • You must not be an employee, contractor, or immediate family member of a k999 employee or partner.
  • You must not already hold an active k999 account. Only one account per person, household, device, or IP address is permitted.
  • You must be acting on your own behalf and not as an agent for any third party.

Age Verification: k999 takes underage gambling seriously. We reserve the right to request proof of age at any time. Accounts found to belong to players under 18 will be closed immediately and any winnings forfeited.

03 Account Registration

When you register a k999 account, you are required to provide accurate, complete, and up-to-date personal information. This includes your full legal name, date of birth, email address, and phone number. k999 uses this information to verify your identity and process payments.

3.1 One Account Policy

Each player is permitted to hold only one k999 account. If k999 detects that a player holds multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — all duplicate accounts will be closed and any bonuses or winnings associated with those accounts may be voided.

3.2 Account Verification (KYC)

k999 is required to verify the identity of all players before processing withdrawals. You may be asked to submit one or more of the following documents:

  • Government-issued photo ID — National ID card, passport, or driving licence.
  • Proof of address — A utility bill or bank statement dated within the last three months.
  • Payment method verification — A screenshot or confirmation of your bKash, Nagad, or Rocket account showing your registered number.

Failure to complete KYC verification when requested will result in withdrawal requests being held until verification is complete. k999 will not process withdrawals to unverified accounts.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your k999 login credentials. Do not share your username or password with anyone. k999 will never ask for your password via email, live chat, or any other channel. Any activity that occurs on your k999 account while logged in is your responsibility. If you suspect unauthorised access to your account, contact k999 support immediately at [email protected].

04 Deposits & Payments

k999 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, and Rocket. All deposits are credited to your k999 account instantly upon confirmation from the payment provider.

  • Minimum deposit: ৳200
  • Maximum deposit: Subject to your account tier and payment provider limits.
  • Deposit fees: k999 does not charge any fees on deposits. Your mobile money provider may apply their own transaction charges.
  • Currency: All transactions on k999 are processed in BDT. No currency conversion is applied.

Deposits made to k999 are for the purpose of gaming only. k999 does not accept deposits from third-party accounts. The payment method you use to deposit must be registered in your own name.

k999 reserves the right to refuse or reverse a deposit if there is reason to believe it is connected to fraudulent activity, money laundering, or a breach of these Terms. In such cases, k999 will notify the player and provide an opportunity to clarify the transaction.

05 Withdrawals

Withdrawal requests at k999 are processed to the same payment method used for the most recent deposit. k999 does not process withdrawals to third-party accounts or payment methods not registered in the player's name.

  • Minimum withdrawal: ৳500
  • Processing time: Withdrawals are typically processed within 5–30 minutes of approval. In some cases, additional verification may extend this to 24 hours.
  • Withdrawal fees: k999 does not charge withdrawal fees. Your payment provider may apply their own charges.
  • Pending period: Withdrawals may be subject to a short review period to confirm that all wagering requirements have been met and that no bonus abuse has occurred.

k999 reserves the right to request additional documentation before approving a withdrawal. This is a standard anti-fraud and anti-money-laundering measure and is not a reflection on the player's account standing. Providing false or misleading documentation will result in immediate account closure and forfeiture of any balance.

06 Bonuses & Promotions

k999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated on the relevant promotion page, as well as the general bonus rules set out in this section.

6.1 Welcome Bonus

New k999 players are eligible for a 150% match bonus on their first deposit. The welcome bonus is credited automatically upon qualifying deposit. The welcome bonus carries a 25x wagering requirement, meaning the total bonus amount must be wagered 25 times before any winnings derived from the bonus can be withdrawn.

6.2 Weekly Cashback

Eligible k999 players receive a weekly cashback on net losses. The cashback percentage and maximum amount are stated on the promotions page. Cashback bonuses carry a 5x wagering requirement.

6.3 General Bonus Rules

  • Bonuses cannot be transferred between accounts or exchanged for cash before wagering requirements are met.
  • k999 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
  • Only one bonus may be active at a time unless otherwise stated on the promotion page.
  • Bonuses are intended for recreational players. Any player found to be exploiting bonus offers — including through arbitrage betting, low-risk wagering strategies designed solely to clear bonuses, or multi-accounting — will have their bonus cancelled and may have their account suspended.
  • k999 reserves the right to apply a maximum bet limit of ৳500 per round while a bonus is active.

Bonus Abuse: k999 uses automated systems to detect bonus abuse. Players found to be abusing promotions will have their bonuses voided and may be permanently banned from the k999 platform.

07 Game Rules & Fairness

All games available on k999 are provided by licensed third-party game suppliers. Each game operates according to its own specific rules, which are accessible within the game interface. By placing a bet on any k999 game, you confirm that you understand and accept the rules of that game.

All k999 games use certified random number generation (RNG) to determine outcomes. RNG certification is carried out by independent testing laboratories. The results of any game round cannot be influenced by k999, the game provider, or the player.

  • In the event of a technical malfunction during a game round, the round will be voided and any bets placed will be returned to the player's account.
  • k999 is not responsible for losses resulting from a player's misunderstanding of game rules.
  • Game outcomes displayed on the k999 platform are final. k999 does not reverse game results except in cases of verified technical error.

08 Prohibited Conduct

The following activities are strictly prohibited on the k999 platform. Engaging in any of these activities will result in account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Fraud: Using stolen payment methods, false identities, or fraudulent documents.
  • Money laundering: Using k999 to process funds derived from illegal activity.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game.
  • Cheating: Using software, bots, scripts, or any automated system to interact with k999 games.
  • Multi-accounting: Registering or operating more than one k999 account.
  • Chargebacks: Initiating a chargeback or payment dispute with your payment provider while funds are present in your k999 account.
  • Abuse of staff: Threatening, harassing, or abusing k999 support staff or other players.

09 Responsible Gaming

k999 is committed to promoting responsible gambling. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal harm. k999 provides the following responsible gaming tools to all players:

  • Deposit limits: Set daily, weekly, or monthly deposit limits on your k999 account.
  • Session time reminders: Receive notifications after a set period of play.
  • Cooling-off period: Temporarily suspend your account for a period of your choosing.
  • Self-exclusion: Permanently exclude yourself from the k999 platform.

These tools are available directly from your account settings. No support ticket is required to activate them. If you are concerned about your gambling habits, k999 encourages you to use these tools or contact our support team for guidance.

For more information on responsible gaming tools and external support resources, visit our Responsible Gaming page.

10 Privacy & Data

k999 collects and processes personal data in accordance with our Privacy Policy. By registering a k999 account, you consent to the collection and use of your personal data as described in that policy. k999 does not sell personal data to third parties. Data is used solely for account management, payment processing, identity verification, and regulatory compliance.

For full details on how k999 handles your data, including your rights under applicable data protection law, please read our Privacy Policy.

11 Limitation of Liability

To the maximum extent permitted by applicable law, k999 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the k999 platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

k999 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond k999's control may result in temporary unavailability of some or all services. k999 will make reasonable efforts to notify players of planned downtime in advance.

k999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Changes to These Terms

k999 reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, k999 will notify players via email or an in-platform notification at least 7 days before the changes take effect.

Continued use of the k999 platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using k999 and may request account closure by contacting support.

13 Contact Us

If you have any questions about these Terms, or if you need to raise a concern about your k999 account, please contact our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 from within your k999 account dashboard.
  • Response time: k999 aims to respond to all email enquiries within 24 hours.

By using k999, you confirm that you are 18 or over, that you have read and understood these Terms, and that you agree to be bound by them. Thank you for choosing k999 — we hope you enjoy your experience on the platform.


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Ready to Play at k999?

Now that you know the rules, it is time to get started. Register your k999 account in two minutes, claim your 150% welcome bonus, and start playing today.

18+ only. Please gamble responsibly. See our Responsible Gaming page for tools and support.